General Information regarding Registration and Advanced Booking

Location: St. Augustine Block, Ground Floor

Advance Booking Direct Number: 0484 2401141

You can also call 0484 2402044 and when asked for extension number, dial either of the following extension numbers: 5034, 5032, 5027

Validity of Patient Registration

All patient registrations are considered as lifetime registration. All consultations are valid for free for a period of 30 days for 2 visits for same doctor.

Available options for Booking

Guidelines for Registration of Walk-in patients (New) directly at the Hospital

• The patients need to collect a token at the enquiry counter in the reception. New patients need to collect the registration form as well from the enquiry counter.
• The walk-in patients with token in hand need to wait at the ground floor waiting area until their token number is called on the information screen.
• The new patients, when their token number is called, need to go to the registration counter with the registration form already filled.
• The registration counter staff will enter the details provided in the registration form into the appropriate module.
• The patient pays for registration and gets the receipt and MRD card along with token number for consultation.
• The Registration once done is valid for one month. It includes one free visit and one lab report visit within 10 days of the registration.
• If the Registration card issued is lost or spoiled, a duplicate Registration card will be provided at an additional fee of Rs 20/-
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of a new patient booked using the Advance Booking Facility

• The patient booked in advance need to come to the hospital only at the given time slot by the operator.
• Once reach the hospital, the patient needs to go directly to the Registration counter without taking the token from the Reception.
• The patient gives all the details to the staff at registration counter. The registration counter staff will enter the details into the appropriate module to generate the registration number.
• The patient pays for advanced booking & registration and gets the receipt and MRD card along with token number for consultation.
• The Registration once done is valid for one month. It includes one free visit and one lab report visit within 10 days of the registration.
• If the Registration card issued is lost or spoiled, a duplicate Registration card will be provided at an additional fee of Rs 20/-
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of Walk-in patients coming for Review (No Payment)

• The patients need to collect a token at the enquiry counter in the reception.
• The walk-in patients with token in hand need to wait at the ground floor waiting area until their token number is called on the information screen.
• When the token number is called, he needs to go to the registration counter and produce the patient card.
• He gets a non- payment receipt with token number for consultation
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of Walk-in patients coming for Review (With Payment)

• The patients need to collect a token at the enquiry counter in the reception.
• The walk-in patients with token in hand need to wait at the ground floor waiting area until their token number is called on the information screen.
• When the token number is called, he needs to go to the registration counter and produce the patient card.
• He pays for the review & advanced booking and gets a payment receipt with token number for consultation
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of patients coming for Review (Without Payment) booked in advance

• The patient booked in advance need to come to the hospital only at the given time slot by the operator.
• Once reach the hospital, the patient needs to go directly to the Registration counter without taking the token from the Reception.
• He shows the MRD card, pays for advanced booking and gets a receipt with token number for consultation
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of patients coming for Review (with payment) Booked in advance

• The patient booked in advance need to come to the hospital only at the given time slot by the operator.
• Once reach the hospital, the patient needs to go directly to the Registration counter without taking the token from the Reception.
• Patient pays for review & advanced booking and gets payment receipt with token number for consultation
• When the registration process is completed, the patient waits in front of the Patient Management Desk for his consultation number is displayed on the information screen.
• When the number is displayed on the screen, patient needs to go to the Patient Management Desk for further directions.

Guidelines for Registration of ED patients

• In case of patients needing emergency attention they shall be immediately brought to the emergency department.
• The bystander is directed to the bill counter in the emergency department from where he/she gets the registration card.
• The bystander fills up the registration form and the operator enters the complete details of the patient in the system.
• A registration number is generated and the attendant pays for the registration.
• The receipt and the registration card is given to the attendant