Lisie Hospital - Cashless Insurance Services

Cashless Insurance Services

We are empanelled with the top insurance Companies & TPA’s for providing Cashless claims

General Information Regarding Insurance Services

Location: St. Augustine Block, Ground Floor

Phone: 0484 275 5306, 275 5386

Email Id: insurance@lisiehospital.org

Office hours: 8 am to 7 pm (Monday to Saturday)

Documents for Cashless Applications:

Medical Records Department Card (MRD No)
Identity & Address Proof of Patient
Pan Card & Address Proof of Policy Holder
Policy Copy or TPA card copy of current year
Investigation Reports for supporting diagnostics or any other hospitals related documents of present illness(Past records)

Cashless Insurance / Third Parties (Tpa’s)Available :

ADITYA BIRLA
MANIPAL CIGNA
FUTURE GENERALI
HDFC ERGO GENERAL INS.
HEALTH INSURANCE TPA
ICICI LOMBARD
LIBERTY GENERAL INS.
MD INDIA
PARAMOUNT (NO CASHLESS -ORIENTAL INS.)
RELIANCE GENERAL INSURANCE
STAR HEALTH INSURANCE
UNITED HEALTH CARE
VIPUL MED CORP
BAJAJ ALLIANCE GENERAL INSURANCE

APOLLO MUNICH(HDFC ERGO HEALTH INS)
FAMILY HEALTH PLAN (NO CASHLESS -KOTAK INSURANCE)
GOOD HEALTH PLAN LTD
HEALTH INDIA
HERITAGE
ICICI PRUDENTIAL
MAX BUPA
MEDI ASSIST
RAKSHA TPA
RELIGARE
SAFEWAY
VIDAL HEALTH
TATA AIG GENERAL INSURANCE

Procedures for Cashless Application:

If the patient is covered under Health Insurance in our empanelled list, she needs to contact at Cashless Insurance Desk situated in the ground floor at St. Augustine Block.
For the Planned Admissions: Patient can apply for Cashless before 7days of admission.
For the Emergency Admissions: At the time of admission itself, patient can apply for cashless.
For Preauthorization application, the patient needs to bring copies of above mentioned documents
If the card or policy copy is valid, a Pre-authorization duly filled by the concerned doctor along with the copies of the above documents would be forwarded by E mail to the respective Insurance Company / TPA for initial approval.
If it has been approved by Insurance companies/TPA, IP Credit will be sanctioned till the time of discharge.
If patient’s hospital stay exceeds more than 10 days, patient needs to intimate the Insurance Desk with the letter of the treating doctor explaining the present status for further enhancement.
If patient needs any other procedure or surgeries, she needs to intimate Insurance Desk for Enhancement approval.
At the time of discharge day, Final Bill & Discharge Summary will be sent to the Insurance companies or TPA’s with the signature of the patient bystander for final approval. It may take a minimum of three to five hours to receive the approval of the Insurance company/TPA.
On the discharge day, In case, Insurance company approves only a part of the treatment expenses or rejects the entire claim, the patient /relative should pay the remaining amount and get discharged from the hospital immediately
For reimbursement process need to contact PRO office (PRO office is situated near the reception in the ground floor of St Augustine Block & Cardiology PRO Office situated in St. Antonys Block , Ground Floor).

Documents for Reimbursement Claim:

Claim Form –PART B filled by Hospitals authorities
Original Discharge Summary
Original Discharge Bills, Detailed Bill –break up, Receipts of payments
All Diagnostic Test reports
XRAY/CT/MRI Film –original
Implants/Stents sticker
KYC Details-Copy of Id Proof and Address proof & Bank details
Claim Form –PART A filled by policy holder

Cashless Insurance Services

Cashless Insurance Services

General Information Regarding Insurance Services

Documents for Cashless Applications:

Cashless Insurance / Third Parties (Tpa’s)Available :

Procedures for Cashless Application:

Documents for Reimbursement Claim:

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