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  • Emergency&Ambulance Service

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Patient Experience

ADMISSION POLICY


Our admission policy is aimed at improving the patient/bystander experience from the word go.

Admission Policy for Elective Admissions

  • Admission Desk is situated at the ground floor of St Augustine’s Block
  • Admissions are accepted 24X7 irrespective of holidays based on the services provided in Lisie Hospital and based on the availability of the beds.
  • All patients shall make necessary financial arrangements (advance payment) prior to admission. Minimum 70% of the estimate.
  • Admissions from Monday to Saturday are done from 9.30 am to 6.30 pm through the Admission desk situated in the ground floor of St Augustine’s Block.
  • Admissions from Monday to Saturday from 6.30 pm to 9.30 am next day are done through the EMD PRO situated at the entrance of the Emergency Department situated in the ground floor of the Cardinal block.
  • Admissions on Sunday and other holidays is done through the EMD PRO situated at the entrance of the Emergency Department situated in the ground floor of the Cardinal block.
  • Patients who need immediate care will have the precedence in admission over other patients.
  • The PRO shall provide an estimate of the costs of the procedures where expected LOS is known. This estimate is subject to variation due to the length of surgery, number of days spent in the ICU, change treatment regime etc.

Policy for Admissions through Emergency Department

  • ED is situated in the ground floor of the Cardinal block.
  • Emergency admissions are accepted 24X7 at the ED
  • Since the admission through ED is not planned, provision of bed upon admission might take some time.
  • Patient admitted shall be shifted to the room/ward along with a ward boy.
  • Patients who need immediate care will have the precedence in admission over other patients.
  • The PRO shall provide an estimate of the costs of the procedures where expected LOS is known. This estimate is subject to variation.
  • While admitted to the ICU, it is the bystanders’ responsibility to safeguard the valuables of the patients.
  • When a patient comes to the ED and beds are not available in any category, the patient shall be sent to the nearest and suitable hospital of the choice of the patient after stabilizing her in our ED.

 

Facilities



Charity News

You can help patients from Flood Relief Camps. Lisie Hospital is doing operations and providing inpatient services to the poor patients brought in here from camps without insisting payments. You can join in this cause by contributing a donation to one such patient after reading his/her story. Your payment will go towards the bill of the patient you select.

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